Policy

Privacy Policy

What customer data does Sourherr collect and why?

Sourherr collects the information needed to process orders, deliver shipments, provide support, and manage basic communication preferences. That includes contact details, billing and shipping addresses, payment-related transaction information, order history, and communication choices you provide while using the storefront. The reason for collecting that data is practical rather than abstract: orders cannot be fulfilled, tracked, refunded, or supported without it. This policy page is meant to explain that in clear buyer language so first-time customers understand what data is used during checkout and who may receive it during payment and fulfillment. If you are deciding whether to place a first order, the main point is simple: the store uses customer data to run the transaction, support the order, and meet legal obligations around payments and fulfillment.

What information we collect when you browse or place an order

The store collects the details you submit directly, such as your name, email, shipping address, billing address, order history, and communication preferences. Payment handling also requires transaction-related information so purchases can be completed securely. That information is collected because a commerce storefront needs enough detail to identify the buyer, deliver the order, confirm the transaction, and respond to support requests tied to the purchase.

How we use order, shipping, and payment information

Order and shipping details are used to confirm purchases, deliver packages, send updates, and answer buyer questions after checkout. Communication data is also used for support and, where permitted, for marketing contact preferences selected by the customer. The point is not to collect information for its own sake, but to complete the order flow from checkout to delivery and make sure the buyer can be reached if the order needs confirmation or support.

Who receives your data during fulfillment and how to ask questions

Customer data may be shared with payment processors, shipping partners, and service providers who support fulfillment and store operations, because those parties are part of moving an order from checkout to delivery. If you need clarification about how personal information is handled, the best path is to contact support directly with the relevant order or account context so the question can be answered accurately.

Contact support about privacy questions

Information categories

A typical Sourherr order profile includes a name, email, phone number, billing address, shipping address, payment or transaction references, order history, support messages, and communication preferences tied to the purchase. Those details are collected because the store needs a reliable way to identify the buyer, confirm the transaction, deliver the order, and respond accurately if support is needed later.

Why the store uses this data

The store uses customer data to process payments, fulfill orders, send shipping updates, answer support requests, handle refunds or return questions, and apply basic fraud or compliance checks during the transaction. Communication preferences are also used to respect marketing choices rather than sending the same messages to every buyer regardless of consent or order status.

Who may receive it

Customer data may be shared with payment processors, shipping partners, and operational providers that help move the order from checkout to delivery and support. In limited cases, data may also be disclosed when a legal or compliance requirement applies. The practical rule is simple: data is shared with parties involved in processing, fulfilling, or lawfully supporting the transaction, not with random third parties.

Contact us about privacy questions

If your question is tied to a live order, include the order number and the email used at checkout so support can answer with the right context.

Email: info@sourherr.ing
Phone: +1 (612) 555-0123

Last updated: March 25, 2026

Ask a privacy question

Use support if you need clarification about order-related data handling or communication preferences.

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